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Using insulting error messages

By: Neil Thurlwell - SEO for BT (CustomerStreet)
Comments (0)
Dec
12

Customer Street Web Design Advice on error messages.

The 404 error is the most common error you will see on the internet. This is ther error that says ‘Page can not be displayed / found’. Check you are connected to the internet etc….

A lot of websites now customize these error pages and depending on your host is can be really easy to do. The problem is that I’ve seen websites that say things like

‘You’ve obviously typed in the wrong address’

I’ve also seen websites say things like ‘learn to type’ and even call people ’stupid’.

The best thing to do is to assume that it is your fault that they have received this error. It’s fine to insult a breif explanation to say something like ‘the page has moved or no longer exsists’.

You can also help by adding a search box on the error page, an email link or even a small contact form. This will reassure your visitors that you are trying to look after them.

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